Utility Asset Management Software
Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance — all in one app.
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Ziptility's Mobile-First Utility Asset Management Software
Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance — all in one app.
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Utility Asset Management Software
Water, wastewater, electric, and gas utilities are responsible for managing large amounts of buried and above-ground infrastructure. Without a plan, that infrastructure deteriorates faster than it should, and emergency repairs eat up budgets that could have gone toward planned replacements. A proper asset management plan tracks asset location, description, age, condition, criticality of failure, business risk exposure, and cost of replacement. It also ensures your team has a program for day-to-day maintenance, ongoing condition assessments, and a long-term capital plan for deploying resources where they matter most. Reactive maintenance is always more expensive than staying ahead of the problem.
Water Asset Management Plan
A well-run asset management plan improves customer service, reduces non-revenue water loss, lowers operational costs, boosts staff productivity, and extends asset life by shifting investment from reactive to proactive maintenance. Here are five things you need to know to build and implement a solid plan: 1. Know where everything is. Accurate locations in a mobile GIS app let your crew capture data from the field. Knowing exactly where a valve or meter is — especially after a snowfall or when vegetation covers it — saves time every day. A location description and a photo taken on a mobile phone help the next person on your team find it fast. 2. Know what condition it’s in. Once you’ve mapped every asset, capture its attributes: install date, condition, measurements like hydrant flow tests over time. Then use judgment to determine criticality. Does a water main serve the local hospital or school? That asset gets a high Business Risk Exposure score. 3. Estimate remaining useful life. Publicly available tables project how long an asset should last based on type, age, and usage. Working with a consultant to model a rate of decay curve helps you plan a replacement window and start budgeting for it. 4. Plan for repair, rehabilitation, or replacement. With the data from steps one through three, you can answer the big question: what does it cost to fix or replace critical assets, and what’s a realistic timeline given your O&M budget, staff, and customer demands? 5. Close the gap between the plan and the field. The real challenge is getting the work done during normal operations. Ziptility lets you program maintenance tasks from your asset management plan and assign them to field crews with notifications via text and email. Tasks show up on the map with visual highlighters so every crew member knows what to do next. That’s why engineers are using Ziptility to build water infrastructure digital twins — collaborating with clients in real-time instead of passing Shapefiles back and forth.
Wastewater Asset Management Software
Wastewater collection systems don’t get the same attention as water distribution, but they’re just as critical. Operators need to manage manholes, lift stations, blowoffs, dry wells, cleanouts, inlets, outlets, gravity lines, force mains, laterals, and culverts — all the pieces that move waste to a treatment facility. Unlike water systems, sewer lines aren’t pressurized, so problems don’t announce themselves the way a water main break does. That makes consistent data collection, sewer inspections, televised sessions, and routine maintenance even more important. Most compliance regulations require 20 percent of a system’s manholes to be inspected each year — meaning you’re covering the full system every five years. On top of inspections, your wastewater asset management software should let operators schedule repairs, replacements, and cleanings as recurring tasks.
- Manhole ID number
- Longitude
- Latitude
- Z-Depth
- Lid Diameter (in)
- Lid elevation (ft)
- Wall Material (Precast, Fiberglass, Corrugated Metal Pipe, Concrete, Brick, Others)
- Manhole Condition Photo
- Date Installed
- Condition
- Criticality of Failure
- Date last inspected
- Invert depth (ft)
- Invert direction
- Invert pipe material (Ductile Iron, HDPE, PVC, Cast Iron, Vitrified Clay, Other)
- Invert pipe diameter (in)
- Notes/Description
Making sure your mobile asset management software is easy to use, works offline, and is flexible enough to bring in contractors and engineers matters. Managing wastewater is hard enough — your technology shouldn’t make it harder.
Stormwater Asset Management Software
Stormwater is the runoff from precipitation. Stormwater utilities are relatively new and less common in the US than sanitary sewer or potable water systems. They collect and control runoff from hard and soft surfaces more efficiently than combined sewers. Some utilities run a combined sewer system that mixes sanitary sewer and storm sewer in one set of pipes. Heavy rainfall can overwhelm these systems, pushing sewage to the surface in populated areas — creating serious health risks. Because stormwater infrastructure is often funded by an additional fee to ratepayers, it’s critical to maintain it well and extend its useful life. Common stormwater assets include catch basins, manholes, inlets, ponds, CSOs, outfalls, gravity lines, and culverts.
- Catch Basin ID number
- Longitude
- Latitude
- Depth (ft)
- Rim elevation (f)
- Invert elevation (ft)
- Catch Basin Status
- Material
- Catch Basin Condition Photo
- Date Installed
- Condition
- Criticality of Failure
- Date last inspected
- Pipe size (in)
- Pipe direction
- Pipe material (Ductile Iron, HDPE, PVC, Cast Iron, Vitrified Clay, Other)
- Notes/Description
GIS Asset Management Software
Ziptility combines GIS and asset management in one system. We don’t outsource our mapping to a separate GIS provider, which means your utility doesn’t have to maintain two applications to do one job. One app, one map, one source of truth — built for the people actually doing the work.
Infrastructure Asset Management Software
Infrastructure asset management software helps utilities focus on what matters most when managing the lifecycle of their systems. Having a plan that prioritizes asset maintenance — when to repair, when to replace — extends the life of every asset in your system. Scheduling work orders for preventative maintenance is always cheaper than the emergency repairs that come from putting it off. But it’s not just about the software. You also need the right parts, materials, equipment, and trained crew to get the job done. Assigning a work order is the starting point — having the right person with the right experience and tools is what gets it done right. Infrastructure asset management software is a critical investment for water, wastewater, stormwater, electric, and gas utilities.
Asset Management In Utilities Industry
Water utilities have been operating in the United States for over a century, but the term asset management didn’t really take hold until the 1980s. For most of the 20th century, there was strong bipartisan support for infrastructure investment — the interstate highway system being a prime example. Today, utilities face a different reality: shrinking state and local budgets, less federal funding, and aging systems that cost more to maintain every year. That’s exactly why investing in asset management software matters now more than ever.
Park Asset Management Software
Public works departments and municipalities also need to manage parks, benches, trees, grass, fountains, and monuments. Keeping these assets well-maintained plays a direct role in the quality of life for your community — and in your relationship with citizens. Park asset management software helps crews stay on top of day-to-day maintenance with scheduled tasks and location-based tracking.
Asset Management Performance Utilities
Maintaining assets is only half the picture. You also need to know how they’re performing. Real-time asset management software — combined with sensors and monitoring devices — gives utility operators visibility into metrics like criticality of failure, business risk exposure, flow measurements, and pressure readings. These real-time reports show you how your infrastructure is actually delivering water to your community, not just whether it’s still standing.
Transportation Asset Management Software
Transportation asset management doesn’t always come to mind first, but it’s essential for a well-run city. Bridges, streets, sidewalks, signs, signals, and parking lots all need ongoing attention. Maintenance tasks like street patching, paving, snow plowing, salting, tree trimming, street light repairs, street sweeping, curb repairs, sidewalk patches, and bike path clearings need to be scheduled and tracked. Being able to assign those work orders in a transportation asset management system is critical for public works departments.
Free Asset Management Software
Ziptility gives utility operators a mobile-first app for tracking infrastructure assets and managing their entire operation. Easy asset tracking from the field means better data, and better data means smarter long-term decisions. Sign up for a free demo today to see the difference for yourself.
Related Resources
Explore more on managing your utility’s infrastructure:
Mobile Asset Management Software for Utility Field CrewsWhat Is GIS? A Plain-Language Guide for Small Water UtilitiesDo You Have an Asset Management Plan?What Is a Gate Valve? Maintenance Guide for Water Utilities.png)
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